When and Where to Begin Marketing

Guerrillas have learned that the best time to market is when they don’t need any more business. They know that the best source of new clients is old clients and that the best marketing is characterized by quality and not quantity. They realize that their best marketing vehicle, and least expensive, is a satisfied customer. And they know that the two best ways to measure their marketing are by customer retention and by profits, both a part of each other.

(Quoted from Jay Conrad Levinson's book, "Guerrilla Marketing")

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